My ordeals with HSBC, PCCW (and countless other conglomerates who don’t care about their customers anymore) etc over the telephone the past month are no joke. I could get a helluva lot done in the 20 minutes that I’m put on hold. I don’t have the time to play their silly games, like having to figure out whether pressing 2 or pressing 5 might be the quickest route to getting to speak to a real human being.
This might just be the solution (but it’s still in beta). Sigh.
The logo and colours look suspiciously like Skype‘s, no ?
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Tags: fonolo
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